Responsible Gaming
Gaming Should Be Entertainment
At Rocket Casino AU, we believe that online gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While we provide an exciting gaming experience, it's important to remember that all casino games involve an element of chance, and the house always has a mathematical advantage.
Please gamble responsibly and within your means. Set limits that you can afford to lose and never chase your losses.
Age Verification
Online gaming is strictly for persons aged 18 years and over in Australia. By accessing Rocket Casino AU, you confirm that you are at least 18 years of age and meet all legal requirements to gamble in your jurisdiction.
We take age verification seriously and reserve the right to request proof of identity at any time.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. If you recognize any of the following warning signs in yourself or someone else, it may be time to seek help:
- Spending more time or money on gambling than intended
- Chasing losses by gambling with more money to recover what you've lost
- Hiding gambling activity or lying about the amount spent
- Borrowing money to gamble or pay off gambling debts
- Neglecting family, work, or other responsibilities due to gambling
- Experiencing anxiety, depression, or irritability related to gambling
- Feeling the need to gamble with increasing amounts for excitement
- Failed attempts to cut back or stop gambling
- Using gambling to escape problems or negative emotions
- Risking important relationships or opportunities due to gambling
If you experience any of these signs, please reach out for support immediately.
Self-Help Tools & Safeguards
Rocket Casino AU provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account
- Loss Limits: Set limits on the maximum amount you're willing to lose during a gaming session
- Session Time Limits: Receive notifications or automatic logouts after a set period of time
- Reality Checks: Get regular reminders about how long you've been playing and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
- Account Closure: Request permanent closure of your account if needed
To access these tools, please visit your account settings or contact our customer support team.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, please contact one of the following organizations:
Australia
- Gambling Help Online: Free, confidential online counselling and support service for problem gambling in Australia
www.gamblinghelponline.org.au
Phone: 1800 858 858 (Free call available 24/7)
United Kingdom
- GamCare: Free, confidential support for problem gambling
www.gamcare.org.uk - GamStop: National self-exclusion scheme for online gambling
www.gamstop.co.uk
Canada
- Responsible Gambling Council: Resources and support for problem gambling
www.responsiblegambling.org
United States
- National Council on Problem Gambling: Helpline and resources for gambling addiction
www.ncpgambling.org
Phone: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): Federal Centre for Health Education
Telefonberatung: 0800 1 372 374
Need Help?
If you believe you have a problem with gambling, please don't hesitate to seek help. Problem gambling is a serious issue, but support is available, and recovery is possible.
Reach out to one of the support organizations listed above today. They provide free, confidential, and professional assistance to help you regain control.
Your wellbeing is important to us. Gambling should be fun—if it's no longer enjoyable or is causing distress, it's time to take action.